Complete Open Source
Help Desk


  • ERP integrated help desk ticketing system
  • Manage support requests & enquires
  • Keep technicians or sales person informed
  • 100% open source, customizable, affordable
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fully customised multi vendor e commerce solution

India's Best Help Desk Software Provider

Address customer issues with our Tridots Tech's Help desk ticket management system across channels rapidly.

Support Dashboard

  • User-friendly dashboard to support you with service issues.

  • Identify critical issues with real-time insights and practices.

  • Track all incoming customer requests or queries

  • Record of overall maintenance visits, issue clearances


Omnichannel Interactions

  • Anytime anywhere customer calls supporting system with live notification on desktop.

  • Connect all network or channel data into single portal.

  • Enable customer emails as tickets to your inbox.

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